Naman Gupta

Product Owner — Digio

Digital identity, verification & eSign platform for lending and capital-markets clients

AI/ML: Fraud detection · Selfie liveness · Synthetic-document detection · OCR

• I own the roadmap for applied ML decisioning behind 200K+ verifications a day, scaled from 60K+. A false positive costs a completed onboarding, a false negative costs loss provisioning — so model thresholds are a product call, not a modelling one.
• I own fraud detection, selfie liveness, synthetic-document detection and OCR as product lines — defining what each model must decide, the data it needs, and how failure shows up in the funnel rather than in accuracy alone.
• I shipped the no-code Workflow Builder with drop-off analytics, specifying the event instrumentation so leakage is attributable per client and step; 12%+ revenue growth.
• I write the epics, stories and acceptance criteria in Jira for an 8-member squad across engineering, design and mobile, running Scrum from spec to release.

Senior Product Manager — Ninjacart

B2B fintech charter ‘Ninja Credit’ — KYC, lending (LOS/LMS), BNPL & payments

Products: Ninja Global · Unified Credit-Line Framework · Payment Guarantee

• I built Ninja Global, a 0→1 cross-border B2B trade platform, to an INR 180 Cr annualized GMV run-rate in two months, sequencing the launch with sales, support and lending partners.
• I shipped the Unified Credit-Line Framework behind ~$350M of annual disbursals and cut NPA from 6% to 2% by making underwriting decisions data-driven rather than relationship-driven.
• I defined the API integrations and documentation for Karza, Razorpay, Xflow and Onfido, and automated document verification to cut CAC 8%. Youngest PM promoted to Senior PM.

Product Manager — Cogoport

International logistics & supply-chain B2B SaaS

Products: Market Intelligence Platform · Invoice Discounting · Freight Booking & Pricing

• I built the Market Intelligence Platform for 2,000+ B2B clients on data ingestion and scraping pipelines I specified — pricing forecasts and market signals that cut CAC cycle time 25% and lifted email CTR 15%.
• I built Invoice Discounting, managing $20M+ of credit, and partnered with sales and key accounts to win the company’s largest enterprise deals — INR 100 Cr+ revenue impact, CEO’s ‘Money Moghul’ award.

Associate — Capital One

Product: Zones of Interest — deep learning / NLP over customer call transcripts

• I built an AI system reading 3M+ call transcripts a month (deep learning, NLP) that located the root cause of customer issues and cut resolution time 40% — awarded US Patent US12387059B2.
• I applied topic modeling and sentiment analysis to surface 20%+ additional business insight from unstructured conversation data.